BPO Philippines Customer Experience

40 Customer Service Statistics and Facts You Should Know in 2024

Apart from an innate business sense and corporate knowledge, many business owners around the world rely on statistics to effectively run their operations. Regardless of the nature of a business, companies will always seek research and studies to make sure that they don’t miss all the important data and trends in the industry.  Being in… 

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By webdev
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BPO Philippines Customer Experience

Understanding the 5 Benefits of Social Media Customer Service and the Best Ways to Improve It

In this age of advanced technology and information, the emergence of social networking sites (SNS) helps business owners and individuals maintain an effective communication platform to generate leads from a potential customer base and to interact with their existing clients. Aside from communication purposes, these sites also help increase product and service interests and drive… 

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BPO Philippines Outsourcing 101

Why Outsource to the Philippines? Top Reasons Why The Philippines is an Excellent Outsourcing Destination

Good food, friendly citizens, rich culture and tradition, wonders of the world. Much has been said to describe the Philippines, and some people think the archipelago is just about natural spots and Instagram-worthy gastro-tourism. The country is slowly adapting to the latest trends in technology and artificial intelligence. So it’s no longer surprising to see… 

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BPO Philippines Outsourcing 101

8 Key Factors To Consider Before Outsourcing

Finding a reputable outsourcing partner is important if you’re planning to outsource your business functions. You can help your in-house team focus on your core activities and enjoy its cost-effective benefits. But when there are hundreds and thousands of BPO companies offering the same services with attractive pricing, making an outsourcing decision can be tough. … 

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BPO BPO Philippines Virtual Assistant

What is a Virtual Assistant and What do They Do? Revealing Their Roles and Essential Tasks

Have you ever wished for an extra pair of hands to tackle your to-do list? Enter the virtual assistant, a game-changer in the realm of administrative aid. Think of a virtual assistant as your very own support ninja, adept in the fine art of handling tasks from afar, be it through the glow of a computer screen… 

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BPO Philippines Outsourcing 101

6 Outsourcing Best Practices: Tips to Start a Successful Outsourcing Project in 2024

Many businesses are relying on the help of a third-party service provider to keep up with the changing business needs. Completing a complex and expensive project is always considered a huge milestone by every company. Establishing strong and fruitful outsourcing partnerships enhances the results of every operation you decide to delegate. From basic office functions… 

Read More »6 Outsourcing Best Practices: Tips to Start a Successful Outsourcing Project in 2024
By webdev
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