BPO Philippines Outsourcing 101

Ultimate List of Key Outsourcing Statistics for 2024

At the height of modern technology, more and more businesses are considering the benefits of outsourcing services to optimize their operations. With this, the outsourcing industry is expected to grow non-stop. 2022 was a visibly fruitful year for the global BPO sector, garnering a total revenue of USD 329.9 billion, and is projected to expand tremendously… 

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BPO Philippines Customer Experience

7 Common Customer Service Mistakes To Avoid at All Costs

Stellar customer service paves the path for business success by nurturing loyalty. However, subpar support experiences frequently chase customers away. An incredible 67% of consumers no longer purchase from brands after just one negative service interaction. Don’t allow preventable customer service errors to continually plague your organization. Lost sales due to unsatisfactory support take a… 

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