BPO Philippines Outsourcing 101

Myths or Facts?: Debunking the Top 10 Outsourcing Myths

Having an in-house team of employees handling business activities has always been the traditional way of managing a company. Ultimately, business owners want full control over their business operations and active involvement in the decision-making processes and revenue-generating tasks. However, with modern technology and artificial intelligence, more and more companies are using third-party service providers… 

Read More
BPO Philippines News

Digital Minds BPO Celebrates Halloween 2023 with Creative Costumes and Spooky Sites 

Naga City, Philippines – Digital Minds BPO has successfully concluded this year’s Halloween celebrations with fun and exciting contests for its two sites: Magsaysay and J. Miranda.  The event took place on October 31, 2023. This year, the DMI staff went all out for the Halloween costume and site design contests by dressing up as… 

Read More
BPO Philippines Data Entry outsource data entry

The Top 10 Data Entry Outsourcing Companies in 2024

Regardless of the industry, managing and storing data is crucial to customer satisfaction and business success. This is why many successful companies hire the best service providers specializing in data processing. This article will introduce you to the importance of data entry and data accuracy in businesses. I have been working with a business process… 

Read More
BPO Philippines Outsourcing 101

7 Top Countries For Outsourcing in 2023

Are you a business owner who wants to expand your business but is also concerned about the recruitment and labor costs involved? Do you wish to have access to global talent and technology without spending too much money? In this age of digital transformation, more companies are considering hiring teams in neighboring countries as support… 

Read More
BPO Philippines Customer Experience Customer Service Customer Support outsourcing customer service

What is 24/7 Customer Support? Dig Deeper in its Definition and Benefits to Businesses

The quality of customer experience that a business provides to its customer base determines its success or failure. Companies must adopt a holistic approach to ensure faster service and support in order to meet customer expectations and maintain a positive reputation. This entails promptly responding to common queries and complex issues, while also delivering timely… 

Read More

Sign In

Register

Reset Password

Please enter your username or email address, you will receive a link to create a new password via email.