BPO Philippines Customer Experience

9 Important Customer Service Tips for Startups & Small Businesses

When you are starting a business, the secret to faster growth is a happy and satisfied client base. Having a loyal customer base is crucial for staying successful in any industry, especially when consumer trends and demands are constantly changing. If you own a startup company, it’s completely normal that you are still in the… 

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BPO Philippines Outsourcing 101

Myths or Facts?: Debunking the Top 10 Outsourcing Myths

Having an in-house team of employees handling business activities has always been the traditional way of managing a company. Ultimately, business owners want full control over their business operations and active involvement in the decision-making processes and revenue-generating tasks. However, with modern technology and artificial intelligence, more and more companies are using third-party service providers… 

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BPO Philippines News

Digital Minds BPO Celebrates Halloween 2023 with Creative Costumes and Spooky Sites 

Naga City, Philippines – Digital Minds BPO has successfully concluded this year’s Halloween celebrations with fun and exciting contests for its two sites: Magsaysay and J. Miranda.  The event took place on October 31, 2023. This year, the DMI staff went all out for the Halloween costume and site design contests by dressing up as… 

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