Articles – Page 9 – Call Centre PH

Digital Minds BPO Officially Opens Its Newest Office in Naga City

Digital Minds BPO Services Inc. has officially opened its newest office in Naga City on May 15, 2023, solidifying its position as a leading BPO company in the fields of telesales and customer service. The inauguration ceremony, which included a ribbon cutting and blessing, took place at the 2nd Floor of R. Obiedo Building, J…

August 2, 2023

By webdev

Unleash Your Competitive Edge: Why Outsourcing Shopify Customer Service Is Essential

Happy customers make successful companies, and in the eCommerce industry, a positive customer experience is the key to having the biggest advantage against competitors. In retail, customers consider a number of factors to determine if a company is doing well in terms of customer support services. Pre-sales support, fair pricing, order fulfillment, quick response times,…

August 1, 2023

By webdev

BPO Philippines Customer Experience Customer Service Live Chat Support outsourcing customer service

The 10 Different Types of Customer Service: Definitions and Uses Explained

Every business operates with the guarantee of providing the highest levels of customer service to their customers, and it’s easy to understand why. Customer satisfaction and overall customer experience are defined by the type of service that companies deliver. Happy customers don’t just stay and continue patronizing a certain product or brand, they stay and…

August 1, 2023

By webdev

BPO Philippines Customer Experience live chat agents live chat app live chat service Live Chat Support

Choosing the Best Live Chat for Car Dealers: Tips and Things to Consider

If you are a car sales agent or an owner of a car dealership business, you know that sealing a deal with customers is not an easy task. It takes a generous amount of patience, persuasion, and great communication and negotiation skills. Automotive companies struggle to compete with the rising prices of necessities, making potential…

July 17, 2023

By webdev

Top 20 Jobs That Are Outsourced: Roles Outsourcing Companies Can Perform For Your Team

Every business requires the help of qualified professionals to perform common services and tasks and guarantee the best experience for every customer. Having a reliable pool of qualified people is the most important way to grow your business, and to maintain a strong relationship with your customers. While we are all used to seeing workers…

July 17, 2023

By webdev

BPO Philippines eCommerce ecommerce customer service live chat app Live Chat Support shopify

10 Best Shopify Live Chat Apps in 2023 (Pros, Cons, and Pricing)

Nowadays, store owners invest their time and budget in tools and software that will help improve their relationships with existing and potential customers. Online stores are gaining so much popularity and enjoying a quick increase in their revenue and platforms like Shopify, BigCommerce, and Wix are just a few of the best e-commerce platforms where…

April 24, 2023

By webdev

BPO BPO Philippines

Comparing Outsourcing Quotes: 8 Things to Look Out For

Comparing Outsourcing: 8 Things to Look Out For Before selecting an outsourcing company, there are a lot of factors to keep an eye out for. […]

April 14, 2023

By webdev

Digital Minds BPO Partners with Ateneo de Naga University in Work Immersion Program

Naga City, Philippines – Digital Minds BPO has joined forces with Ateneo de Naga University, the top academic institution in the Bicol Region, for a work immersion program that prepares senior high school students for the corporate world. The program, which began with an orientation and introduction of the company’s services, took place at the…

March 24, 2023

By webdev

BPO BPO Philippines

What is the Best Way to Analyze Call Center Performance?

What is the Best Way to Analyze Call Center Performance? Analyzing call center performance is best done through data and analytics. Several visualization techniques […]

March 22, 2023

By webdev

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