Managing telemarketing campaigns has become one of the most popular strategies that companies adopt nowadays. There are many ways to promote and sell products and services with the aid of advanced technology and specialized marketing services. Moreover, business process outsourcing offers a wide range of services that help companies have access to effective telemarketing and… 

Have you ever experienced having issues with a product or service you availed? You then call the hotline indicated on a business’ website, someone answers after a few minutes, and you feel a gush of relief when the person on the line asks, “how may I help you today?” After a few exchanges, all your…