eCommerce – Call Centre PH

40 Essential Ecommerce Statistics and Trends to Know in 2024

Nowadays, there are plenty of ways to promote and sell products and services. Companies worldwide are setting up online shopping platforms for their customers. With this, the availability of products and services online contributed to the tremendous success of the global ecommerce market. Consumers worldwide are always looking for convenient yet affordable means to shop.…

January 1, 2025

By webdev

Top 5 E-commerce Outsourcing Companies and Services in 2024

Online businesses have certainly carved an incredible niche in the global market. The presence of e-commerce businesses provides much-needed convenience for consumers in every part of the world. With this, experts project the global e-commerce revenue to show an annual growth rate of 9.49% from 2024 to 2029. Furthermore, the growing demand for e-commerce businesses…

January 1, 2025

By webdev

BPO Philippines Customer Experience eCommerce

10 Best Customer Service Outsourcing Companies for Your E-commerce Store

Nowadays, various technologies are available to make shopping experiences more convenient and accessible. The rise of online stores and other non-physical shops paved the way for effortless and ultimately hassle-free shopping. E-commerce businesses have experienced immense growth these past few years. In fact, experts claim that e-commerce sales are expected to grow by 8.8% in…

December 1, 2024

By webdev

BPO Philippines eCommerce

Mastering eCommerce Returns in 2024: 10 Best Practices for a Seamless Customer Experience

In this age of information and technology, online shopping has become one of the most popular hobbies of people. According to global statistics, there were 2.64 billion online shoppers in 2023. This whopping number of online store users has also paved the way for ecommerce stores to shine. But of course, no online purchase is…

September 1, 2024

By webdev

Unleash Your Competitive Edge: Why Outsourcing Shopify Customer Service Is Essential

Happy customers make successful companies, and in the eCommerce industry, a positive customer experience is the key to having the biggest advantage against competitors. In retail, customers consider a number of factors to determine if a company is doing well in terms of customer support services. Pre-sales support, fair pricing, order fulfillment, quick response times,…

August 1, 2023

By webdev

BPO Philippines eCommerce ecommerce customer service live chat app Live Chat Support shopify

10 Best Shopify Live Chat Apps in 2023 (Pros, Cons, and Pricing)

Nowadays, store owners invest their time and budget in tools and software that will help improve their relationships with existing and potential customers. Online stores are gaining so much popularity and enjoying a quick increase in their revenue and platforms like Shopify, BigCommerce, and Wix are just a few of the best e-commerce platforms where…

April 24, 2023

By webdev

10 Best Live Chat Apps and Software to Help You Connect with Your Clients 24/7

Much has been said to describe all the advantages that technological advancements and trends gave to different industries. Millions of businesses grow every year, thanks to the power of improved communication channels such as emails, social media, and instant messaging platforms. The industry that benefits highly from the advantages of modern communication is the e-commerce…

February 9, 2023

By webdev

16 Key Benefits of Live Chat for Ecommerce Websites

Despite the financial challenges brought by the pandemic that affected hundreds and thousands of companies, the eCommerce sector remains strong and stable. The industry is enjoying a great boost in popularity and more and more businesses are starting to try on different platforms for marketing and selling their products, and at the same time, communicating…

December 12, 2022

By webdev

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