Customer satisfaction is every business owner’s top priority. Likewise, improving customer experience is a vital move that each company should master. By providing prompt and accurate responses to customer inquiries and complaints, all customer service operations will run smoothly. With the availability of live chat customer support, customer engagements become easier, and customer loyalty increases. … 

With the emergence of online shopping options, more businesses are implementing live chat as their primary method of interacting with their consumers. Our company specializes in telemarketing and customer service, so live chat has become an integral part of our daily operations. In fact, we have observed that many customers prefer live chat over as…